Every regular who orders from you through a delivery app is still your customer. You earned their trust, their loyalty, and their repeat business. But every time they tap order inside one of those apps, the platform takes a cut before you see a penny. That’s usually 25 to 35% of the order value. Not a delivery fee. Not a service charge. Just commission, taken off your takings, month after month.
It adds up fast:
| Your Monthly Delivery Orders | What the Platforms Take |
|---|---|
|
£2,000/month |
~£600/month → £7,200/year |
|
£4,000/month |
~£1,200/month → £14,400/year |
|
£6,000/month |
~£1,800/month → £21,600/year |
|
£10,000/month |
~£3,000/month → £36,000/year |
It’s not only about the money. The platform holds onto your customer data, your reviews, your promotions, and the relationship you built. You don’t get an email list. You don’t get a phone number. You get whatever’s left over.
Commission rates vary by contract, location, and delivery method. Full-service delivery through major platforms commonly runs 25 to 35% of the order value, excluding VAT and delivery or service fees. Check your own agreement for your exact rate.
We build restaurants and food brands their own branded ordering website. Your name, your menu, your prices, your customers. When someone orders through it, here’s what changes:
You don’t have to leave the delivery apps you already use. Keep them for finding new customers, and use your direct ordering site to look after the regulars who already know and love you, so you stop handing over a third of every order you’ve already earned.
You don’t have to leave the delivery apps you already use. Keep them for discovering new customers. Use your direct ordering site for the regulars who already know and love you — so you stop handing over a third of every order you’ve already won.
Say your restaurant takes £4,000 a month through delivery apps. That’s roughly £14,400 a year disappearing into commission. Your direct ordering site costs a fraction of that. Even if it only captures 15% of your existing orders as direct, commission-free sales, it pays for itself many times over, every year.
Figures are illustrative estimates based on typical platform commission rates, not a guaranteed outcome. Your actual savings depend on your platform’s rate, your order volume, and your menu.
| Step | What Happens |
|---|---|
|
Say yes |
We agree terms, you send us your menu |
|
We build |
Your site is built and tested in 10–14 days |
|
You review |
We walk you through it — approve or request tweaks |
|
You go live |
Your branded ordering site is live and taking orders |
|
90-day review |
We check in on performance and discuss next steps |
|
Keep growing |
Ongoing updates, support, and reporting — no surprises |
No long-term commitment for your first 3 months. If it’s not bringing in direct orders, you can walk away. No penalty. No awkward phone call.
Yes. We’re not asking you to leave the platforms you already use. They’re still useful for finding new customers. This site is built to turn your regulars into a more profitable, commission-free channel.
Included. Send us the change and it’s live on your site within 24 hours on a working day.
Stripe processes every payment. It’s one of the most trusted payment providers in the world, used by hundreds of thousands of UK businesses. We never touch your money. It goes straight into your business account.
If you cancel, your site goes offline. If you’d like a backup, just ask for one before you cancel. We can’t provide it during or after.
We handle the rest. Your site is ready to review within 5 working days.
You’ve poured your heart into building your business. But if your brand isn’t clear, consistent, and converting, you’re leaving money on the table.
